Privacy policy

Your privacy matters to us.

SweetCree Co. is committed to protecting your personal information and using it responsibly.

Information We Collect

When you place an order or contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Billing information
  • Uploaded artwork or design files

How We Use Your Information

Your information is used to:

  • Process and fulfill orders
  • Review custom artwork
  • Provide customer support
  • Send order updates
  • Improve our website and services

We do not sell or rent your personal information to third parties.

Artwork & Design Files

Artwork submitted for custom embroidery is used to review, prepare, and complete your order. We do not use your artwork for unrelated purposes without your permission.

Your files remain confidential and will never be shared without your permission.

Payment Information

SweetCree Co. accepts payments through secure Shopify checkout for online purchases.

For custom embroidery, bulk orders, and company orders, payment arrangements will be provided directly through an invoice following quote approval.

Custom orders require full payment before production begins, unless otherwise agreed in writing.

Payments made through Shopify are processed securely by Shopify’s supported payment providers. SweetCree Co. does not store your full credit card information.

Cookies

Our website uses cookies to improve your browsing experience, remember preferences, and analyze website performance.

You may disable cookies through your browser settings if you prefer.

Third-Party Services

Our website may use trusted third-party services such as:

  • Shopify
  • Payment providers
  • Shipping carriers
  • Analytics services

Each provider maintains its own privacy practices.

Contact

If you have any questions regarding this Privacy Policy, or would like to request access to or correction of your personal information, please contact us through our Contact page.